"Fabulous care and attention. Hardly used, though 10 years old, sunscreen motor broke down. Joe came out right away, called the company that supplied the motor, and got a replacement unit from them, which, sadly came without a necessary fixture. Joe patiently went back to them, got the correct one sent, finally, and came out to install it, all without any fuss and bother. He was concerned, too, about us spending a lot of money to replace the whole installation. So far, all works just fine. Joe's the best ever. Reliable, happy to help, and really knows just what he's doing. Just call Joe - all will be just right for you."